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Updated: June 18th, 2023

Privacy Policy

Your privacy is critically important to us.

Privacy Policy

At IVN we have a few fundamental principles:

- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

- We don’t store personal information on our servers unless required for the on-going operation of one of our services.

- In our products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about deleting or correcting your personal data please contact our support team.

IVN (“ivn”) operates several websites, collectively “websites”. It is ivn’s policy to respect your privacy regarding any information we may collect while operating our websites. The Privacy Policy is part of the Legal Notice that governs the Web Page:

www.ichverstehenicht.de together with the Cookies Usage Policy.

The Web page www.ichverstehenicht.de is owned by ivn S.L.U. and complies with the requirements derived from Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and current regulations relating to the protection of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

ivn S.L.U reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it every time you access the Website. In the event that you have registered on the website and access your account or profile, upon accessing it, you will be informed in the event that there have been substantial changes in relation to the processing of your personal information.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to ivn, which is responsible for your information under this Privacy Policy.
  • Country: where ivn or the owners/founders of ivn are based, in this case ES
  • Customer: refers to the company, organization or person that signs up to use the ivn Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit ivn and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by ivn or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by ivn as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: ivn’s site, which can be accessed via this URL: https://www.ichverstehenicht.de
  • You: a person or entity that is registered with ivn to use the Services.

Information automatically collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

 Who is the person responsible for the treatment?

 

The data collected or provided voluntarily through the Web Page, either by browsing it, as well as all those who can provide us in the contact forms, via email or telephone, will be collected and processed by the File Manager, whose data are indicated below:

If, for any reason, you wish to contact us on any matter related to the processing of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means indicated above.

 When, why, by whom, how, for what purpose and for how long do we process your personal data?

 When and why?

 

You can browse most of our web pages without providing any personal information, but in some cases this information is necessary to provide you with the electronic services you request from us.

If we need to collect personal data to provide you with the service, we will process the information in accordance with the policy set out in this document and in the specific terms and conditions of the particular service in question (if any), which contain specific privacy statements about the use of the data and inform you why, for what purpose, how, for how long we process your personal data and what security measures we implement.

 Who collects your data?

 

The collection and processing of personal data that you may provide to us is carried out by our company or, where appropriate, its data processors. In relation to the latter case, these processors are third parties who are contractually required to ensure that their activity respects the law and implement appropriate security measures to protect such data.

 What for?

 

The personal data that we request from you, or that you provide to us as a result of your browsing, is used by us to manage, provide and improve the services you have requested from us.

For example, we will process your personal data in order to manage the queries you send us, to manage your participation in personnel selection processes, to send you electronic communications if you so request, and/or for the preparation of statistics.

In this sense, we ask you for an e-mail address when you use our contact forms on the web. We only collect the sender’s personal data necessary to respond to you.

When you subscribe to our newsletters we also ask you for an email to provide the service, in any case you can manage your unsubscribe from the service whenever you want and we put means at your disposal to do o.

 How do we treat your data?

 

We collect personal information only to the extent necessary to achieve a specific purpose. The information will not be used for a purpose incompatible with the one described.

We only disclose the information to third parties if it is necessary for the fulfillment of the purpose of the service and only to persons who need to know them. All this in order to be able to provide the service by treating your personal data with confidentiality and reserve, in accordance with current legislation.

In any case, our company adopts security measures to protect the data against possible abuse or unauthorized access, alteration or loss.

Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

  • (a) Providing responses to your text messages and search queries, and other similar Services;
  • (b) Managing your information and accounts;
  • (c) Providing access to certain areas, functionalities, and features of our Services;
  • (d) Answering requests for customer or technical support;
  • (e) Communicating with you about your account, activities on our Services, and policy changes; and
  • (f) Processing your financial information and other payment methods for products or Services purchased.

Administrative Purposes

We use your information for various administrative purposes, such as:

  • (a) Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
  • (b) Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
  • (c) Measuring interest and engagement in our Services;
  • (d) Short-term, transient use, such as contextual customization of ads;
  • (e) Improving, upgrading or enhancing our Services;
  • (f) Developing new features and Services;
  • (g) Ensuring internal quality control and safety;
  • (h) Authenticating and verifying individual identities;
  • (i) Debugging to identify and repair errors with our Services;
  • (j) Auditing relating to interactions, transactions and other compliance activities;
  • (k) Enforcing our agreements and policies; and
  • (l) Complying with our legal obligations.

Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time.

 How do we treat your data?

 

We store data only for the time necessary to fulfill the purpose of its collection or further processing. The period of data retention will depend on the service and each service will indicate the duration of the processing of personal data.

A table with specific retention periods is provided at the end of this document.

 For what purposes will we process your personal data?

 Customers:

 

We process your personal data in order to (i) manage your purchase or service provided; (ii) maintain the contractual and pre-contractual relationship for billing, preparation of budgets and follow up on the same as well as send you information by electronic means that deal with your request; (iii) sending communications on commercial information by electronic means that may be of interest to you, provided there is express authorization; (iv) we may develop a commercial profile based on the information you provide us in order to offer products and services according to your interests. No automated decisions will be made on the basis of such a profile.

 Suppliers:

 

We process your personal data for the purpose of (i) invoicing and (ii) maintaining business contact, (iii) as well as sending you information by electronic means about our products or services.

 Web or e-mail contacts:

 

We process your personal data for the purpose of (i) answering your queries and requests; (ii) managing the requested service or processing your order; (iii) sending you commercial information by electronic means that may be of interest to you, we may create a commercial profile based on the information you provide us in order to offer you products and services according to your interests. No automated decisions will be made on the basis of such a profile.

 Social media contacts:

 

We process your personal data in order to (i) answer your queries and requests, (ii) manage the requested service, answer your request or process your order and (iii) interact with you and create a community of followers.

 Job seekers:

 

We process your personal data in order to (i) count on you in recruitment selection processes, (ii) summon you for job interviews and evaluate your candidacy, (iii) communicate your resume to group companies, collaborators or related companies with the sole purpose of involving you in their selection processes, provided that you have given us your consent.

 Participants in our contests:

 

We process your personal data in order to manage your participation in the contests we organize as well as to publicize the winners of the contest and the awards ceremony.

Winning participants may be photographed or videotaped and disseminated in any of the media, our website or other media. Consequently it is possible that the image of the participants may be captured, recorded and/or reproduced in an ancillary way to the main activity.

We process your personal data in order to (i) count on you in recruitment selection processes, (ii) summon you for job interviews and evaluate your candidacy, (iii) communicate your resume to group companies, collaborators or related companies with the sole purpose of involving you in their selection processes, provided that you have given us your consent.

 Chat online:

 

We process your personal data in order to answer your queries and requests. The data will be deleted from our database once the query or information requested through the chat is resolved.

 Web users:

 

By browsing our website we collect information about your browser, your device and data from your use of our website as well as any information you provide to us when using our website. In an anonymized or aggregated form, we may record the IP address (Internet access identification number of the device, which allows devices, systems and servers to recognize and communicate with each other).

The purpose of the processing is (i) to obtain practical knowledge about how users use our website to enable us to improve it; (ii) to perform statistical analysis to help us improve our business strategy; (iii) to perform web performance analysis and (iv) for technical security and system diagnostics.

The data we collect is not related to a specific user and will be stored in our databases.

The aforementioned data, as well as any personal data you may provide us with, are stored by means of cookies that are collected in a format pseudonymized and are subject to the presentation of objections to the processing of this personal data, as detailed in the Cookie Policy. You can consult the Cookies Policy in the corresponding section.

The information of your navigation will not be tracked as we use KLG Analytics platform, so we refer to the Privacy Policy of KLG, as it does not collect or treat such information.

Similarly, from our website you can provide the utility of Google Maps, which may have access to your location, in the event that it is allowed, in order to provide you with greater specificity about the distance and / or roads to our headquarters. In this regard, we refer to the privacy policy used by Google Maps, in order to know the use and processing of such data http://www.google.com/intl/en/policies/privacy/

In order to offer information or services of interest based on the User’s location, we may access data relating to the geolocation of the User’s device in those cases in which the user’s configuration for this purpose so permits.

The Portal may offer functionalities to share content through third party applications, such as Facebook or Twitter. These applications may collect and process information related to the user’s browsing on the different websites. Any personal information collected through these applications may be used by third party users of these applications. Your interactions are subject to the privacy policies of the companies providing the applications.

The platform may host blogs, forums, and other social networking applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, over which we have no control.

 What is the legitimacy for the processing of your data?

 

Customers:

The legal basis for the processing of your data is (i) the execution of a contract and maintenance of the contractual relationship and (ii) your consent that is requested for the remission of offers of products and services through electronic means, without in any case the withdrawal of this consent conditions the execution of the contract.

 Suppliers:

 

The legal basis for processing your data is (i) the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures.

 Web or e-mail contacts:

 

The legal basis for the processing of your data is (i) the consent of the data subject. In those cases where to make a request it is necessary to fill out a form and “click” on the submit button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have a check box that must be checked to access the services offered.

 

The purposes of the treatment will be the following:

 

    1. a) Manage queries or requests for information that you send us through the Web Page, email or telephone.
    2. b) Sending communications, special promotions, news or actions that are of interest to you or that you request from us, including by electronic means. As this is an accessory purpose to the main one, you must check the box provided for this purpose.

The personal data you provide us by this means will not be communicated to third parties, being ivn S.L.U. who give, directly answer to such queries.

 Social network contacts:

 

The legal basis for the processing of your data is the acceptance of the contractual relationship with the relevant social network provider manifested when registering in their application and in accordance with their privacy policies, which is external to us.

 Work with us:

 

In the event that you provide us with your curriculum vitae, either by means of the Web Page, e-mail or physically at the address or any headquarters of ivn S.L. will incorporate them into its database. The curriculum will be stored for a period of 1 year, after which, if we have not contacted you, it will be deleted. The legal basis for the treatment will be based on the express consent given by the interested party for the processing of the data contained in the curriculum by sending it and checking the box provided for this purpose. In those cases where to make a request it is necessary to fill out a form and “click” on the submit button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

The purpose of the treatment is to incorporate you to present and future selection processes of ivn S.L.U or any entity belonging to the business group.

In the event that the interested party is finally incorporated as an employee of ivn S.L.U. or any of the entities belonging to the business group, your data will be incorporated into a database owned by the same, in order to internally manage the employee-employer employment relationship.

 Sending Newsletter:

 

The Web Page allows the option of subscribing to the Newsletter of ivn S.L.U To do so, it is necessary to provide an e-mail address to which it will be sent.

Such information will be stored in a database of ivn S.L.U. in which it will be registered until the interested party requests to unsubscribe from it or, where appropriate, ivn S.L.U. ceases to send it.

The legal basis for the processing of this personal data is the express consent given by all interested parties who subscribe to this service by checking the box provided for this purpose.

The e-mail data will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.

 Chat online:

 

The legal basis for processing your data is your consent to use the chat.

 Participants in our contests:

 

The legal basis for the processing of your data is your consent by registering for the contest and accepting the privacy policy and contest rules.

The personal data collected will not be disclosed to third parties.

 Web users:

 

The legal basis for the processing of data is our (i) legitimate interest in knowing our users’ browsing modes in order to adapt to their interests and improve our relationship with them; as well as (ii) their consent when browsing our website and accepting the terms of use of cookies.

 Web users:

 

The legal basis for the processing of data is our (i) legitimate interest in knowing our users’ browsing modes in order to adapt to their interests and improve our relationship with them; as well as (ii) their consent when browsing our website and accepting the terms of use of cookies.

 To which recipients will your data be communicated?

 

Your data will not be disclosed to third parties outside the service we provide, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased.

Your data may also be communicated to our service providers when necessary for the execution of the contract. In these cases, the data processor has committed itself by contract to use the data only for the purpose that justifies the processing and to maintain appropriate security measures.

 International data transfers.

IVN has servers and nodes in different countries around the world, international data transfers are made. many of these transfers are made to countries declared by the European Commission to be of an adequate level, such as: Canada, Argentina or Japan.

However, there are many other countries where the data is sent, which are not declared of adequate level; the transfers that are made to these countries, have their legitimate basis in that such transfers are necessary for the execution of a contract between the data subject and the data controller, since otherwise, the service cannot be provided.

 What security measures do we apply?

 

Rest assured, we have adopted appropriate technical and organizational measures to ensure confidentiality, integrity and availability in the processing of your personal data that we perform, in particular those that prevent the loss, misuse, alteration, unauthorized access and theft of personal data.

 What are your rights when you provide us with your data?

 

You can exercise your rights of access, rectification, deletion, portability, limitation or opposition to the processing of your data, including the right to withdraw your consent, as detailed below:

Right of access: you can ask us if we are processing your data and in what way.

Right of rectification: You can ask us to update your personal data if they are incorrect, and delete them if you wish.

Right to limitation of processing: In this case they will only be kept by us for the exercise or defense of claims.

Right of opposition: After your request to oppose the processing, we will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be treated.

Right of opposition: After your request to oppose the processing, we will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be treated.

Right to data portability: In case you want your data to be processed by another company, we will facilitate the portability of your data to the new data controller.

Right to erasure: You can request that we delete your data when it is no longer necessary for processing, you withdraw your consent, it is unlawful processing or there is a legal obligation to do so. We will analyze the case and apply the law.

If you need more information about your rights under the Law and how to exercise them, we recommend that you contact the Spanish Data Protection Agency, which is the supervisory authority for data protection.

You can contact the Data Protection Delegate prior to filing a complaint against the data controller before the AEPD.

In the event that we have not attended to the exercise of your rights you can file a complaint with the Spanish Data Protection Agency.

We have forms for the exercise of rights that can be requested to the email address mentioned above; you can also use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of the ID card. If you are acting through a representative in the same way, a copy of your ID card or an electronic signature must accompany the form.

The forms must be submitted in person or sent by mail or email to the addresses listed in the “Responsible” section.

The maximum time limit for a decision is one month from the receipt of your request.

 How long will we keep your data?

 

Personal data will be kept for as long as you maintain your relationship with us.

At the end of the same, the personal data processed for each of the purposes indicated will be kept for the legally stipulated periods of time. If there is no such legal period until the interested party requests its deletion or revokes the consent given, or during the period that a judge or court may require them according to the statute of limitations for legal actions.

 

For each treatment or type of data, we provide you with a specific period, which you can consult in the following table:

 

FileDocumentConservation
CustomersInvoices10 years
Contracts5 years 
Human ResourcesPayrolls, TC1, TC2, etc10 years
CurriculumsUntil the end of the selection process, and 1 year more with your consent. 
Contratos. Temporary workers data4 years 
Worker’s file.Up to 5 years after the sick leave. 
MarketingDatabases or web visitorsWhile the treatment lasts
SuppliersInvoices10 years
Contracts5 years 
Access control and video surveillanceList of visitors30 days
Videos30 days blocking. 3 years destruction 
AccountingAccounting books and documents.6 years
TaxationManagement of the company’s administration, rights and obligations related to the payment of taxes.10 years
Health and SafetyWorker Medical Records5 years
InsuranceInsurance policies6 years (general rule). 2 years (damages)
ShoppingRegistration of all deliveries of goods or services, intra-community acquisitions, imports and exports for VAT purposes.5 years
Organic Law on Data ProtectionProcessing of personal data.3 years
Personal  
data of employees stored in the networks, computers and communications  
equipment used by employees, access controls and internal  
management/administration systems.5 years 

Push Notifications

ivn may occasionally send you push notifications via its mobile applications regarding application upgrades or notifications about our services. You can always edit such communication and notifications through the settings on your device and stop receiving such communications and notifications. Your data will be stored for the duration specified in the applicable legislation or for a reasonable time until the purpose of processing cease to exist, or during legal periods of limitation. ivn may continue to store your personal data, even after the expiry of the purpose of its use provided that it is required by other laws or a separate granted by you in this regard. In cases that you allow ivn to store your personal data for additional time by giving your consent, such data shall be immediately deleted, destructed or anonymized upon the expiry of such additional time or once the purpose of processing no longer exists.

 Information you provide to us.

 

We collect information you provide directly to us. For example, we collect information you provide when you create an account, subscribe to our updates, respond to a survey, fill out a form, request customer support or communicate with us. The types of information we may collect include your email address, username and password, survey responses and any other information you choose to provide. If you use our Storage Services, our third-party service provider may collect your payment method information for use in connection with your payments for storage.

 Information collected by cookies and other tracking technologies via our services.

 

We and our service providers use various technologies to collect information when you interact with our websites and mobile apps, including cookies and web beacons. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device identifiers, web browsers used to access the Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used in our web Services or emails to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.

We may also receive information about you from other sources, such as when logging into your Services account by using your account credentials for a separate third-party service. We will receive information from that service as indicated in the relevant third party’s authorization screen.

Using ivn’s Core software makes your computer part of a distributed network. This means your computer may communicate with many other computers. As part of this process, those other nodes can store some information about your computer and your interactions. None of this information is dangerous to share with the network. Your computer shares a lot of it every day when you browse the web. We firmly believe that you have the right to be aware of the information you’re sharing, and be able to make decisions about your own privacy. Here’s a list of some things that other people can learn about your computer. IP Address: This is your computer’s address on the Internet. This needs to be shared so that other nodes’ messages can reach your computer. IP-associated information: Using your IP address, it is often possible to look up an approximate location (usually what city you are likely in) as well as your ISP. Network information: When you communicate with another node, it can record how long it takes your node to respond, and test your internet connection’s bandwidth. Node ID: This is a pseudonym for your computer. It’s a long group of random numbers that can be used to identify a node on the network. You need to send this out so that other nodes can identify and contact your node. Disk space information: In order to negotiate storage contracts, your computer has to let other nodes know some information about how much it can store. If you are not comfortable sharing this information, we suggest you do not run ivn’s Core program.

We may allow others to provide analytics services on our behalf in connection with our Services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites and apps, including your IP address, web browser, pages viewed, app performance, time spent on pages and links clicked. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

 Security.

 

ivn takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Technical and Administrative Measures

ivn stores the personal data it processes in accordance with relevant legislation for periods stipulated in relevant legislation or required for the purpose of processing. ivn  undertakes to take all necessary technical and administrative measures and to take the due care to ensure the confidentiality, integrity and security of personal data. In this context, it takes the necessary measures to prevent unlawful processing of personal data, unauthorized access to data, unlawful disclosure, modification or destruction of data. Accordingly, ivn takes the following technical and administrative measures regarding the personal data it processes:

Anti-virus application

On all computers and servers in ivn’s information technology infrastructure, a periodically updated anti-virus application is installed.

Firewall

The data center and disaster recovery centers hosting ivn servers are protected by periodically updated software-loaded firewalls; the relevant next generation firewalls control the internet connections of all staff and provide protection against viruses and similar threats during this control.

VPN

Suppliers can access ivn servers or systems through SSL-VPN defined on Firewalls. A separate SSL-VPN identification has been made for each supplier; with the identification made, the supplier only provides access to the systems that it should use or is authorized to use.

User identifications

ivn employees’ authorization to ivn systems is limited only to the extent necessary by job descriptions; in case of any change of authority or duty, systemic authorizations are also updated.

Information security threat and event management

Events that occur on ivn servers and firewalls, are transferred to the “Information Security Threat and Event Management” system. This system alerts the responsible staff when a security threat occurs and allows them to respond immediately to the threat.

Encryption

Sensitive data is stored with cryptographic methods and if required, transferred through environments encrypted with cryptographic methods and cryptographic keys are stored in secure and various environments.

Logging

All transaction records regarding sensitive data are securely logged.

Two-factor authentication

Remote access to sensitive data is allowed through at least two-factor authentication.

Training

In order to increase the awareness of ivn employees against various information security violations and to minimize the impact of the human factor in information violation incidents, trainings are provided to employees at regular intervals.

Physical data security

It ensures that personal data on papers is necessarily stored in lockers and accessed only by authorized persons. Adequate security measures (for situations such as electric leakage, fire, deluge, thievery etc.) are taken based on the nature of the environment where sensitive data is stored.

Backup

ivn periodically backs up the data it stores. As a backup mechanism, it uses the backup facilities provided by the cloud infrastructure providers, as well as the backup solutions it develops when deemed necessary, provided that it is in compliance with relevant legislation and provisions of this Policy.

Non-disclosure agreement

Non-disclosure agreements are concluded with employees taking part in sensitive personal data processing.

Transfer of sensitive personal data

If transfer of sensitive personal data is required through email; such transfer is done through (i) encrypted corporate email or (ii) Registered E-mail In the event that the personal data is damaged as a result of attacks on ivn Apps or on the ivn system, despite ivn taking the necessary information security measures, or the personal data is obtained by unauthorized third parties, ivn notifies this situation to Users immediately and, if necessary, to relevant data protection authority and takes necessary measures.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of ivn or any of its Corporate Affiliates (as defined herein), or that portion of ivn or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with ivn, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website and app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by ivn. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This app may contain third party advertisements and links to third party sites. ivn does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps ivn and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by ivn of the third party sites, goods or services. ivn takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the app and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

Cookies

ivn uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible, if and when stored with ivn. ivn uses Stripe and other payment providers, hence no data is stored on our servers.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Tracking Technologies

  • Local StorageLocal Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Disclaimer

ivn is not affiliated with any government or political entity. The information provided in ivn is for informational purposes only and should not be considered official or authoritative.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

 Transfer of information to governing authorities.

 

ivn is based in Spain and the information we collect is governed by Spanish law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Spain and other countries, where you may not have the same rights as you do under your local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

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